WARRANTY INFORMATION

In the event that a part fails through no fault of the buyer, please notify Therapy Gyms to discuss options and make arrangements for replacement of the parts. Therapy Gyms warrants to the customer that equipment will be free from defects in material and workmanship under normal use and service for the following periods and in the following respects:

LIMITED LIFETIME WARRANTY

Manufacturing defects in: 1.STEEL, 2.WELDING, 3.MACHINING

Warranty shall not apply to any component or part of the products sold hereunder which is consumed by normal wear and tear, or has been damaged due to negligent or faulty use, alteration, maintenance, storage, repair, operation, or handling by the buyer.

Warranty on finish/logo products does not cover scratches due to heavy products being slid across the finished product or normal wear and tear.

Any items deemed replaceable (as per this document) that can be shown to have broken, must be returned to Therapy Gyms at the expense of the customer on receipt of replacement item.

STEEL RIGS & STRUCTURES

Frames: Limited Lifetime Warranty

Hardware: 2 Years

Powder Coat Finish: 4 Years

WOODEN & UPHOLSTERED PRODUCTS

Frames: 3 Years

Upholstery: 1 Year

Moving Parts: 1 Year

Finish: 1 Year

COLUMN PADS

Upholstery: 3 Years

Foam: 1 Year

Zipper: 1 Year

CLIMBING/ACTIVITY PANELS

Panels: 3 Years

Finish: 1 Year

SOFT FURNITURE

All Soft Furniture: 1 Year

FLOOR TILES & GYMNASTIC MATS

Tiles: 90 days

Incline Mats: 90 days

ACCESSORIES

Therapy Holds: 2 Years

*** PLEASE NOTE: This warranty does not cover any abuse or negligence. We have found that most products are damaged due to abuse rather than manufacturing defects. Chewing, ripping, throwing, and improper use is considered negligence and abuse.

*** Therapy Gyms reserves the right to change these policies and procedures at any time that it deemed necessary. The customer will be consulted about any changes that are made before they go into effect.